Implementation

Transitioning from your current system to a new information-management system can seem like a daunting prospect. Take heart! We’ve helped hundreds through it painlessly with a convenient complement of support services. You can get guidance from one of our knowledgeable product experts and you’ll also have access to the ShareVision knowledge base, our online help repository that includes an orientation to the software and information on how to use features in the ShareVision Foundation. If you get stuck, or experience an urgent issue with your site, you can always phone or email our in-house Support team, helpful and professional client care specialists ready to answer all your questions.

Get Started

Once your ShareVision site is created, our training team will connect with you to line up a date and time to take your “Getting Started“ training sessions. Once you’ve completed those you should have a great sense of what you need to do to get your site up and running. If you feel you need a bit more help, you can always consult with one of our product experts to develop an implementation strategy based on your specific needs and priorities. You will also need to designate one person as the primary administrator of your ShareVision system. This person should be someone who understands your agency’s processes and will connect with your ShareVision project manager and ShareVision Support as needed.

What's involved?
The process of implementation involves setting up your ShareVision site to match your organization's specific operating procedures and process. You’ll want to assign access with individualized permissions for all your staff, import your existing data into ShareVision, and customize site content to put everything your team needs for working in ShareVision within easy reach.

How do I get my data in?
The amount of time and effort it will take to import your data will depend on the number of staff, clients and services your organization manages and the volume of data and content you need to migrate. There are two ways to do this and you will likely use both. Paper documents and forms can be scanned and uploaded to your site along with any electronic files you may have. Data such as staff, supported clients, programs, etc. is imported into ShareVision using the provided Excel spreadsheet templates. Our technical team would be happy to assist you with importing some or all of your existing data at our hourly rates, or have your team manage it without incurring any cost.

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Customize

Many aspects of ShareVision are configurable using the built in administration screens. Create new forms or change existing ones and then connect them with services or clients with just a few easy clicks. Using the adhoc report tools, you can create custom reports that help you analyze the information you are collecting in the system. Our technical team can also help you customize the built in reports to tailor them to your specific needs. If you’ve purchased ShareVision Custom, a whole world of customization options becomes available to you. Change pages, create workflows, or build new reports that include the business logic to mirror your existing internal systems.

How Long will it take?
The precise duration of implementation will be different for every organization, depending on its size, operating goals, and available resources. Some organizations are fully transitioned within weeks. Others spend more time adapting and building their site for a more complete integration of their operating processes. Do you have someone selected who will be responsible for implementing your site? The amount of time this person has available to work on ShareVision will be an important determinant of how quickly your transition goes. Whatever timeline you’re aiming for, we want to help you achieve those goals. Talk to us about your vision. Once we have an understanding of that, we’ll be able to let you know more about what options are available, what path is recommended and what a migration timeline might look like based on choices you indicate.

How much will it cost?
What your organization spends on implementing a ShareVision system will be mainly determined by the amount of configuration you choose to do to align ShareVision with your service model, and whether you choose to do that work yourselves or get our help. While some agencies get ShareVision up and running all on their own, most realize that having our experienced team help with some aspects of implementation can save them money in the long run after taking internal resource costs into account. Of course, roll out doesn’t need to happen all at once. Organizations typically get the most important items going first and put any additional implementation costs into future budget planning. In order to forecast an approximation of actual implementation costs, we need to have a clear understanding of your organization’s needs and priorities. We do this through a collaborative process we call our “Full Service Option”.

Full Service

We realize that not every agency has the extra time or resources needed to implement a new information system, even if they understand how much they stand to gain by adopting one. For organizations like these, we have developed a process to gather all the information we need to build a simple implementation plan, along with a cost estimate to deliver the individualized package of services you require to get ShareVision off the ground.

The first step is for us to send you our Full Service Workbook, an in-depth questionnaire that you and your team will fill out. It will guide you through all the tasks required in a typical implementation and help get you thinking about what tasks you have the capacity to do on your own and what tasks you’d like our help with. Once you’ve completed the workbook, we’ll set up a free, one hour Discovery Session where you will meet with a product expert to go over all your answers and have a chance to ask any further questions. After the session, we’ll crunch the numbers and get back to you with a detailed estimate and timeline to get you everything you asked for.

Keeping records up-to-date and effectively communicating across programs, has always been a challenge for our organisation. Although we were creating and updating documents digitally, we still printed and re-printed everything. In looking for a simple and cost-effective way to reduce all that paper and to securely and systematically store digital documents, we were thrilled to discover ShareVision software.

Nathalie Callender,
North Shore ConneXions Society

Service Packages

Service Bundles 5 or 10
Save by purchasing bundles of pre-paid technical service hours to spend time with our product experts or technical team.

Guided Deployment
A package of 25 service hours specifically created to have our product experts and technical team help guide you through site set-up, implementation and customization.

Full Service Option
ShareVision is designed to make it easy for you to make changes to the built-in forms and features. Not everyone however has the time it takes to learn the system and make those changes. If that's you then check out our full service option where you tell us about your business processes and hand over your existing forms and we'll do the rest.

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